What does a letting agent do ?

A letting agent acts on behalf of a landlord to manage the letting and, in some cases, the ongoing management of a rental property. In Ireland, letting agents are regulated professionals who must adhere to the rules set out by the Property Services Regulatory Authority (PSRA).

Key Responsibilities of a Letting Agent:

1. Marketing the Property
Letting agents handle advertising the property on appropriate platforms, arranging viewings, and highlighting its features to attract suitable tenants.

2. Tenant Selection
They screen prospective tenants, conduct reference checks, and ensure that all applicants meet the landlord’s criteria, helping reduce the risk of future disputes.

3. Lease Agreements
Letting agents draft and manage the signing of legally compliant tenancy agreements, ensuring all statutory requirements under the Residential Tenancies Act are met.

4. Rent Collection & Deposits
Agents may collect the first month’s rent and deposit, ensuring it is handled in accordance with the law. Some agents also manage ongoing rent collection.

5. Property Management (if included)
Many letting agents offer property management services, which can include:

• Regular inspections
• Coordinating maintenance and repairs
• Handling tenant communications
• Managing renewals and terminations

6. Legal Compliance
Letting agents ensure the landlord remains compliant with key legal obligations such as BER certification, rent pressure zone rules, and RTB registration.

7. Dispute Handling
If issues arise, agents may assist in resolving disputes or liaising with the RTB on the landlord’s behalf, depending on the scope of the service agreement.

Note: It’s essential for landlords to agree on the scope of services in writing and confirm the agent is licensed by the PSRA.